Trust and safety - You share - we care!
Taxistop does everything to give you confidence in our carpool community
Mutual trust between users is very important. Therefore, after each shared ride, we ask the passenger(s) and the driver to evaluate each other. Like this you already have a little more knowledge on how your next companion will be, even before you contact him or her. Is he or she a funny person, a friendly man or woman, a music lover...?
For each journey you enter on the website, it is possible to set your privacy settings. This way you can determine which information you want to be visible to others. You can set whether your name or telephone number may or may not be seen, if your home address is shown in great detail, or rather not, and whether you want to search only users within your own company.
A detailed profile
Carpool.be asks you to fill out your profile completely enough. We ask your real name and not a pseudonym to guarantee the veracity of any carpool. That’s the reason why your gender and birth date are mandatory. Other items, such as a profile picture, a link to your Facebook profile, details of your car ... are not required. Still, it is advisable to fill out these things as well, to gain the trust of other users.
On carpool.be you'll be able to contact each other by phone (if released) or via the internal messaging system. Thanks to this system, your email address must not be displayed on our website and is it not visible for others.
The final decision to carpool with some-one, lies on you. Makes sense, right?
Do not hesitate, if possible, to make a phone call in advance. You will notice that this is ideal to break the ice.
How about the insurance? Don’t worry! Carpooling is covered by your standard car insurance. Very easy, isn’t it? Do not hesitate to consult our web page 'insurance' for more details.
The Taxistop team
The Taxistop team keeps its finger on the pulse of its carpool community. If someone has several negative evaluations, we check what’s going on and provide feedback via email or phone and, if necessary, we remove him. We ‘d like to emphasize that we only need to perform this procedure very exceptionably.
Nevertheless you remain responsible for the smooth running of your carpool journey. Taxistop isn’t responsible for any compliance with agreements or any other incident that may occur during the process.
And now well on your carpool journey.